Managed Services

Everything your business needs, in one relationship

Managed Service isn’t one product — it’s every modular service we offer, bundled into a single, predictable plan. Patching, security monitoring, backups, application control, support, and more, all working together and reported through one portal, instead of a pile of separate vendor relationships to manage yourself.

Priced in bands based on your team size — from AUD $160/month for 1–5 users up to enterprise scale. See the full Managed Service tiers & pricing.

It doesn’t have to be all or nothing. Take the full Managed Service bundle, or build a package from the modular pieces below to suit what your business actually needs — add or drop services as you grow.

What’s included

Every one of these is available as its own modular service — take them all as Managed Service, or pick only what you need.

Patch Management

OS and third-party patching on an automated cadence, with critical vulnerabilities patched within 48 hours.

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Vulnerability Management

Continuous scanning — endpoints every 30 minutes, network infrastructure weekly — to catch exposure before it’s exploited.

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Application Control

Default-deny allowlisting that blocks unknown and unauthorised software, with a manager-approval workflow for anything new.

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Security Monitoring: SIEM & SOC

24/7 human-led, AI-assisted monitoring across your logs, endpoints, and identity systems, with real escalation and response.

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SaaS Backups

Backing up what Microsoft & Google don’t

Independent, immutable backup of your Microsoft 365, Google Workspace, and other SaaS platforms — stored within region, never offshore.

Microsoft 365 Google Workspace Salesforce Entra ID +13 more
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Cyber Security Awareness Training

Monthly phishing simulations and training campaigns, themed around current real-world threats — not a once-a-year training day.

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Support

Automated onboarding and offboarding, risk-based alerting with real remediation, and structured ticket intake — not just a helpdesk.

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Procurement

Hardware and software sourced through our vendor partners — competitive pricing and warranty support handled on your behalf.

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Data Links

Fibre, NBN, and Point-to-Point connectivity, sourced to match your location and redundancy needs.

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Data Centre

Colocation and infrastructure hosting for businesses that need dedicated, enterprise-grade facilities.

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Single Invoice

One monthly invoice covering everything, not a stack of separate bills from separate vendors to reconcile.

Single Point of Contact

One team to call, regardless of which service the issue touches — no getting bounced between vendors to find out whose problem it is.

Dedicated Service Delivery Manager

Monthly check-ins with a named service delivery manager who knows your business, tracking progress against your roadmap — not a rotating cast of unfamiliar support reps.

Full transparency, one portal

Every service above — patching, security monitoring, backups, tickets, everything — reports into one client portal, so you always know exactly where things stand without chasing anyone for an update. And you sign in with single sign-on using your existing Microsoft 365 or Google Workspace credentials, so it’s not another username and password your team will forget and never use.

One relationship, not ten

Buying these services separately means ten vendor relationships, ten invoices, and ten places to check when something needs attention. Managed Service bundles all of it into one plan, reported through one portal, sized to your team, not sold to you piece by piece.

Full bundle, or build your own?

Book a free IT & security review and we’ll help you work out what fits — no obligation.

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