Patch Management
Unpatched software is one of the most common ways attackers get in. We keep every device across your business current, patched, and backed by real asset visibility — not just a patch log.
What’s covered
We patch Windows, macOS, and Linux, plus over 200 common third-party applications, on a defined, automated cadence that meets ACSC Essential Eight timeframes — with centralised reporting as proof of what was applied, when, and to what.
Where a patch genuinely can’t apply without it, we’ll enforce a reboot or close open applications to get it installed within the compliance window — used only when the deadline requires it, not as a default first step.
Built on an enterprise-grade platform, extended with proprietary Black Text IP
What our patch platform gives us
Automated, cross-OS patch deployment with real-time endpoint visibility, hardware and software inventory, and 200+ built-in monitoring conditions on an industry-recognised, analyst-rated platform.
What we’ve built on top
Proprietary integrations and automations — not one-off scripts — that pull richer asset data (make, model, warranty, install history, configuration drift) into the rest of our service stack.
Why this matters
Most MSPs can tell you a device is patched. Fewer can tell you what that device actually is, what’s on it, and when it’s due for replacement. Our patch reporting doubles as an up-to-date asset register — useful for budgeting, warranty claims, and audits, not just compliance.
Related services
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