Modular Service

Security Monitoring: SIEM & SOC

Tools that detect threats are only as good as the people watching them. We pair centralised log monitoring with a real, 24/7 SOC — so threats are investigated and acted on, not just logged somewhere nobody checks until it’s too late.

Supports Essential Eight uplift Windows & Mac endpoints covered
<1% false-positive rate achieved through continuous, expert tuning
7 yrs maximum log retention available to meet compliance and audit requirements
24/7 human-led, AI-assisted SOC coverage — always on, never a scheduled check-in

SIEM

Ingests logs from endpoints, firewalls, VPNs, identity systems, and password tools into a single view, filtered to keep only the security-relevant events, retained for up to seven years for compliance.

SOC

Human-led, AI-assisted eyes on your environment around the clock — detecting, investigating, and hunting specific attacker behaviour like RDP brute-force attempts, not just waiting for an alert.

What this actually covers

  • 24/7 monitoring and threat hunting across your logs, endpoints, and identity systems
  • Real analysts investigating and responding to confirmed threats, not just automated alerting
  • Detection tuned continuously against real-world attacker tradecraft, not stale static rules
  • Audit-ready reporting and long-term log retention for compliance
  • Detailed incident reports so you know exactly what happened and what was done
  • Endpoint monitoring across both Windows and Mac, not just one platform
LOG SOURCES Windows Security Centre endpoint signals Firewall network perimeter Switches & Access Points network infrastructure Identity Systems Microsoft 365 / Entra ID VPN & Remote Access remote connections Other any other integrated source SIEM logs ingested & filtered 24/7 SOC human-led, AI-assisted Escalate to Response Team Notify Client Contained & Resolved tracked in your client portal every incident logged with a ticket number continuous monitoring, day and night — escalated and resolved, not just logged

Why SIEM and SOC belong together

A SIEM on its own is just a large pile of logs — useful for compliance, but only valuable for security if someone is watching it. Pairing SIEM with a 24/7 SOC means that data is actively tuned, investigated, and acted on as threats emerge, not reviewed after the fact.

Where this sits in Essential Eight: security monitoring underpins detection and response across several of the eight strategies but isn’t one of the eight named strategies itself. We tag it as supporting your overall Essential Eight uplift rather than claiming a specific maturity level.

Want to know what’s actually happening in your environment right now?

Book a free IT & security review — no obligation.

Book Now