We're here to help.
Get the most out of
your tech today.
We want to take care of your business’ IT needs, not just apply quick fixes that’ll see you having to call for help again.
We make things work.
We’re technology partners that provide IT solutions and support to businesses. We’re not just an IT band aid for your business – we want to set you up with a full treatment plan.
We want to take care of your business’ IT needs, not just apply
quick fixes that’ll see you having to call for help again.
Our regular maintenance plans, security reviews and general IT support all come together to help you make better technological decisions and make sure that your business is functioning optimally.
Our Services
IT reviews
and audits
We’ll find out what’s working, and what could be working better.
Managed services
We’re here to simplify things, we make it easier by managing all of your technology for you, from your email and anti-virus software to the cloud and networking.
Security
Is your security important to you? We’ll reassure your safety with comprehensive security solutions.
Email security
Are you receiving too much spam or worried whether your information is safe? We can fix that.
Tech operations
Standards, processes, policies – we’ve got you covered.
Roadmaps and planning
Where’s your technology headed? Is it going to provide you with a return on investment? Let’s make a plan.
Why Black Text
Why Black Text?
The Black Text Effect
1
Real people, real solutions
2
Your partners in tech
3
15+ years of diverse experience
4
We make tech simple
What our customers say...
Black Text’s exceptional services have transformed our network, providing us with complete peace of mind, and streamlined our IT processes. They have become our all-in-one solution for all our IT requirements, and I couldn't be more pleased with the smooth transition and the exceptional support we have received.
From the very beginning, our experience with this MSP has been nothing short of exceptional. The level of expertise and dedication they brought to the table was impressive, and it was evident that they genuinely cared about safeguarding our data and systems. I highly recommend BlackText to any business seeking a similar solution.
Black Text enable our business operations through the management and support of our technology across our sites in Canberra, Sydney & Regional NSW.
They provide regular reporting on our security posture while being available on-call when our business needs them most. We have no hesitation in recommending Black Text for their service.
Mavis Growth Partners engaged Black Text to provide technical support during the due diligence process for a potential acquisition.
Chris was able to digest the technical information and explain to the team (who did not have a technical background) how the product worked, whilst highlighting potential security and technical issues.
I have no hesitation in recommending Chris and Black Text as a potential technology partner.
Black Text were a huge help to us when we had a catastrophic failure on our main computer recently. Their efficient and prompt service secured a new machine that was delivered to our office within 24 hrs and had our systems changed over immediately.
Over the ensuing week Black Text were able to assist us with remote support on the run as smaller IT issues presented themselves and continue with ongoing security management.
Super responsive and helpful for our tech needs. They don't make you feel foolish when asking questions around tech needs and use language that is easy to understand...so glad I found these guys!! Thank you!
Simon Daly
Black Text has been a lifesaver, both for my business and my sanity. I established my firm in early 2022 and started off with many IT issues. I sought assistance from a number of other IT services who only served to delete emails and cause more problems than I started.
By way of referral I was put in contact with Chris and the team at Black Text. Chris initially assessed and provided me with a recommended plan for security and day to day ease. Min who has been my go to since then has always been in contact with me promptly after my emails for assistance and he has rectified my little issues with the utmost professionalism as always.
Thank you again and I would recommend you to anyone who needed IT assistance.
Chris and the friendly team at BlackText have always been overly helpful and accommodating for all our I.T solutions.
Their fast response and resolve to all our I.T issues and enquiries is always appreciated.
Chris and the team have improved our company online security to an extremely high standard, and with regular maintenance checks on our hardware and software, gives the company peace of mind for all our online needs.
Black Text assisted Ambience Entertainment with the migration of our inhouse servers to a cloud based solution, as well as establishing IT and data security methodologies to mitigate against risks to our business. Incorporating an ongoing managed service, the team at Black Text has enabled Ambience’s employee’s to easily work from home or outside an office environment, with the business knowing the critical data is secured.
Matthew Street DirectorBlack Text’s knowledge, collaborative approach and reliability has been excellent and I would highly recommend them to any business looking for a similar solution.
Ambience Entertainment
Sydney