We provide a wide range of IT and technology services with a focus on long term support.
We’re committed to taking the stress out of IT and transforming your technology into healthy systems that work with you and not against you. From WIFI and network issues to hardware, firewalls or email security – we’re here to help.
Our Services
IT reviews and audits
We’ll find out what’s working, and what could be working better.
Many of our new clients already work with other service providers – they reach out to us for a second set of eyes. We assess how their IT environment is currently configured, and identify issues and areas that can be improved. Outside intervention is often what’s needed to get the full picture of what’s going on with your technology.
Managed services
We’re here to simplify things, we make it easier by managing all of your technology for you, from your email and anti-virus software to the cloud and networking.
As partners of Microsoft, Cisco, and many other leading technology companies, we can help to consolidate and simplify your billing and subscriptions, tailoring things to suit your needs. We also provide ongoing network and WIFI support. Our managed services are designed for you and your business only – one size doesn’t fit all when it comes to tech. If you have in-house tech resources, we’re available as a backup safety net or additional support. Otherwise, we can manage it all.
Security
Is your security important to you? We’ll reassure your safety with comprehensive security solutions.
It’s easy to forget that your systems, data and information are all subject to threats when technological threats often aren’t visible. You’ll need more than a simple Firewall program to protect your IT systems. We stay one step ahead of the ever-changing threat landscape of technology, periodically reviewing and managing your platforms for airtight security. With Black Text, you know that your data, files, and information are always safe – and we’ll keep making sure it is.
Email security
Are you receiving too much spam or worried whether your information is safe? We can fix that.
As technology becomes more and more advanced, so do the creative ways your emails could be compromised. Threats don’t just come from your emails, but could affect you through the emails of clients or partners. It’s important to be able to identify these threats and take them seriously, so we also focus on educating you about them. We strengthen your email security, reducing impersonation attempts from unknown senders, phishing, spam and other scams. Not sure what any of these words mean? That’s okay, we do – and we know how to stop them.
Tech operations
Standards, processes, policies – we’ve got you covered.
We make sure that all your tech operations are talking to each other – communication is key! System integration, automation and the improvement of processes all ensure this communication happens as smoothly as possible. With our broad industry experience and client base, it’s unlikely there’s a challenge we haven’t seen before! We seek out better workflows when it comes to the relationship between technology and your business. We provide recommendations, alternatives, and solutions that meet your unique business needs and have long term benefits.
Roadmaps and planning
Where’s your technology headed? Is it going to provide you with a return on investment? Let’s make a plan.
Having a plan and a strategy for where your relationship with tech is headed is important. Technology plays an integral role in most successful businesses, and will determine how far your business can go. We can help you find out whether your current technology will meet your future business goals, and provide consultancy to owners, company boards, senior and mid-level management. Our goal is to provide you with long term success, not quick fixes that will need to be performed again.
Cloud services
Are your systems cloud based? They should be! We work to improve systems still running on old hardware, sitting vulnerably on-premise.
Making the switch to cloud-based services means that your information will never get physically lost or destroyed. Having information and files saved in a cloud of data means that hardware and equipment getting compromised won’t affect your business. Examples of cloud-based services include Office365, Azure, AWS, and the Apple cloud that lets you access all your information from any device. We’ve helped businesses migrate their systems to the cloud and seen them reap the benefits. Workflow, time efficiency, access to critical data anywhere and anytime, and visibility across security and compliance are all benefits of the world’s largest cloud providers. As partners of some of the biggest cloud providers, we’ve got you covered when planning, migrating, and operating on your cloud journey.
